As you’ve probably figured out by now, it’s not easy to find out how to contact Facebook about your specific problem. I always start in the Help Center and then typically proceed to Something’s Not Working.
From there, sometimes Facebook gives you a form you can fill out to contact them about your specific problem. More often than not, though, they send you on a scavenger hunt.
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The list below is the result of my four hour scavenger hunt. If there is anything missing, please let me know!
Contact Facebook About Problems with Pages
- Change Page Name
- General Problem with Pages
- Feedback About Pages
- Report a Violation or Infringement of Your Rights
- Page Not Displaying in Search
- Problem with Page that Disappeared
Contact Facebook About Facebook Advertising
- Problems with Creating a Facebook Ad
- Request an Increase in Daily Spend Limit
- Integrated Advertising Solutions
- Facebook Ads Suggestion
- Ads Billing Inquiry
- Report an Ad
- Problem with Ad Coupon or Credits
Contact Facebook About Problems with News Feed
- Problem with Home Page or News Feed
- Problem with Blank Home Page
- Problem with Older Posts Not Loading
- Problem with Posts Not Appearing in News Feed
Contact Facebook About Problems with Profile or Timeline
- Problem with Profile, Timeline or Wall
- Problem with Blank Profile
- Problem with Missing Wall or Timeline Posts
Contact Facebook About Problems with Photos
- General Problem with Photos
- General Problem with Photos and Videos
- Problem with Photos Flash Uploader
- Problem with Blocky or Pixelated Photos
- Problem with Missing Photos or Albums
- Feedback About Photos
Contact Facebook About Problems with Video
- Problem with Uploading Video
- Problem with Webcam Video
- Problem with Video Processing
- Problem with Disappearing Videos
- Problem with Video Playback
- Feedback About Videos
Contact Facebook About Problems with Chat and Messages
- General Problem with Chat
- Problem with Chat Disconnections
- General Problem with Messages
- Problem with Video Calling
- General Feedback about Video Calling
- Online Friends Appearing Offline
- Problem with Friends Randomly Going Offline or Online
- Problem with Chat Loading
Contact Facebook About Problems with Apps and Games
- General Problem or Feedaback Regarding Games, Apps or Websites
- Automation Warning on Third Party Application
- Problem with Facebook Credits
Contact Facebook About Problems with Search
Contact Facebook About Problems with Notifications
- Problem with Notifications
- Problem with Email Notifications
- Problem with Notifications Automatically Turned On
Contact Facebook About Problems with Friend Connections
- Problem with Friend Requests
- Problem with a Persistent Friend Request
- Problem with Friend Connections Disappearing
- Problem with the Contact Importer
- Problem Importing Address Book
Contact Facebook About Problems with Security or Privacy
- Problem with Privacy Settings
- Phished or Hacked: Secure Your Account
- Report an Unauthorized Photo
- Report a Security Vulnerability
- Feedback About Privacy
Contact Facebook About Problems with Facebook on Mobile
- Problem with Facebook on Mobile
- Problem with Facebook Mobile Apps
- Problem with Verifying Account
- Problem with Mobile Photos
- Problem with Facebook Mobile Texts
- Feedback About Mobile
Contact Facebook About Problems with Groups or Events
- Problem with Groups
- General Problem with Events
- Problem with Unavailable Group or Event
- Feedback About Groups
- Feedback About Events
Contact Facebook About Error Messages
- Problem with Page Unavailable Error
- Receiving Email Already in Use Message
- Facebook Will Be Back Soon Error
- Database Down Error
- Operation Aborted Error
- Database Write Failed Error
- AJAX Transport Error
- Memory Error On Line
- Stack Overflow Error
- Authentication Failure Error
- Validation Error
- Bad Parameter Error
Contact Facebook About Unlawful Activity
- Report Infringement by a Third Party Application
- Report Unauthorized Content
- Report an Underaged Child
- Report a Convicted Sex Offender